A Premier Home Health Care Company in Centerville, OH and Dayton, OH Area

Personal Care with a Holistic Approach to Total Wellbeing

Professional care with all the comforts of home—that’s what we believe in at Spring Hills. Our home health care company in Centerville, OH and the Dayton, OH metro brings a fresh approach to an independent senior lifestyle.

How We Service Centerville and Dayton, Ohio

Serving Montgomery, Greene and the northern part of Butler and Warren counties, our caregivers offer customized support to meet a wide range of needs. Perhaps the senior adult in your life needs someone to ensure they take medicine or receive assistance with daily tasks, or maybe the senior in your life requires companionship or assistance grocery shopping. Whatever they need, our competent and compassionate caregivers are up to the task.

Jody Wright
Jody Wright
04:02 17 Jan 20
I have worked for Poets walk in warrenton va since Oct 2018 it is one of the best jobs I have ever had. The staff comes to work with Smiles on their faces and ready to start their day.. and that just sets the mood to make each and every resident happy.. i can honestly say that I wake up everyday happy to go to work because I know that I have a purpose and that is to make my residents feel loved and happy...
Diana Mickle
Diana Mickle
18:49 10 Jan 20
I am proud to be a caregiver who works for Springhills.Not only do they treat their employees with respect, they are professional and give 100 percent care to their clients.
Markeisia Hilton
Markeisia Hilton
15:02 06 Jan 20
I love being apart of Spring Hills family. The company cares not only for the clients we are care givers and nurses show/ give to them; but the employees as well. They go beyond for both. Whatever you need they will try their hardest to provide. Springs Hills is a great place to seek for care, compassion and companionship. Lastly employment ❤️❤️❤️❤️
Dianne Whelan
Dianne Whelan
00:09 03 Jan 20
Consistently good service for 20 years.
Noland Purefoy
Noland Purefoy
19:26 21 Dec 19
Ruth Helton
Ruth Helton
00:47 26 Nov 19
I love my job as a nurse and my loving residents
Peg Gold
Peg Gold
22:55 18 Nov 19
The team at Spring Hills works with my father and shows care and compassion. They were very helpful as he transitioned into a memory care facility, and his physical therapist is wonderful with him.
Andrew Leone
Andrew Leone
22:42 13 Nov 19
bud cowden
bud cowden
12:37 10 Nov 19
ani A
ani A
22:44 01 Nov 19
I was provided with service report and an itimized service report along with the cost of each item a head of the time
Savi
Savi
22:53 29 Oct 19
Robin Burkhart
Robin Burkhart
04:19 29 Oct 19
Robert Brenner
Robert Brenner
01:09 24 Oct 19
There is no harder job then caring for people in memory care, but these folks have my deepest affection. The culture of care is maintained by their original med-aid, Mimi - who does care for patient and family. And the new Nursing Director Lovelace is always available. Stacey comes with years of experience, deep knowledge and care, and innovation to entertain and maintain involvement (no easy task). But the nurses and caretakers like Melissa, Taylor and Randi - and the amazing Tierney whose comfort and caring helped me through many tough times (she will never know how much I appreciate her). In my heart, Gibran is family to me. These folks have the patience of a saint - and I really appreciate them. I love these folks - they will never know how much.
Denise
Denise
17:59 28 Sep 19
My father became a resident a few months ago. I am continually imperssed with the consistent quality of care he is receiving. The nursing group here is just so good. The continually reassess the residents medical care. The activities group is just so much fun. They really have good activities that delight the residents. They are continually encouraging even the reluctant to participate. I feel very comfortable with the decision I made to put my father in their care.
Joey Howell
Joey Howell
15:27 21 Sep 19
Molly Nedley
Molly Nedley
16:35 18 Sep 19
Thank you to the amazing staff at Poets Walk! They took care of a resident and family who needed love and support more than ever! Way to go team!
Marie Augustin
Marie Augustin
13:49 13 Sep 19
Exit Laughing
Exit Laughing
22:48 31 Aug 19
Thank you for this place!
Mario Villalobos
Mario Villalobos
19:41 28 Aug 19
Excellent service.
Carol S
Carol S
22:22 26 Aug 19
I was referred to Poets Walk by a health care professional. I just toured them last week. I am so impressed with what they do at this facility that I am somehow feeling like we might just get through this whole thing. The facility has many windowed areas and much sunlight shining through creating a warm and upbeat feeling. There are large open areas for gathering in groups and also some tinier more secluded areas where you can sit and reflect in quiet. The director Mike gave me a tour and introduced me to many employees and a few residents. I was able to sit in the dining room after lunch and speak with a few residents that may become friends with my Dad. It is important that my Dad have people to socialize with so I am grateful Mike let me linger about for some time. Gave me confidence in their operations and management.
Scott Loodwick
Scott Loodwick
21:26 26 Aug 19
So happy to have found this place. My Dad is happy, we are happy and the people working at this place are kind and courteous and most importantly trusting. The place is clean, well maintained and modern. I was referred to them by people at Cleveland Clinic.
Fred Fosson
Fred Fosson
16:20 24 Aug 19
We moved Mom to Springhill in January 2019 from another local facility. Although the other facility where Mom had lived for 3.5 years is newer looking and looks very attractive, what is more important is the people who take care of your loved ones. The difference in staff at Springhill and the other facility is striking, Springhill overall has a more professional, caring, friendlier, accommodating, down to earth and attentive staff. We knew from the first moment that we walked into Springhill for a visit that this would be a good fit for Mom. Mom is 95 1/2 years old and is thriving at Springhill. She and we really enjoy and appreciate the unit in which she lives, it is so comfortable. The staff, the restaurant, the living area, the care and sense of being part of a community, not a facility, has been excellent for Mom and in turn for us, the children, as well. Better piece of mind for all of us. Thank you Springhill and staff!
Jules Somers
Jules Somers
20:51 10 Aug 19
My Aunt Marge and Uncle Bob loved living here. They loved the feeling of being part of a community. The staff and residents all made them feel welcomed. My Aunt Marge loved all the activities she participated in. And my Uncle Bob felt it was home. They both loved the amazing food and their beautiful new home. My Aunt Marge had come there from rehab and was very thin and weak. She had put on weight and was doing very well. But unfortunately, they both were taken out of there last week, without their consent, by another relative. I’m saddened that this happened to them. When my Mom, my children, granddaughter and myself visited with them for three weeks, we thought this place was great. The staff all worked with us in every way they could. I could see the loving care that the staff whom helped with games, songs and activities gave to Uncle Bob. We want to thank all the nurses, the front end girls, the activity girl, Elsie and Sandra. You all rock. We wish they were back with all you all.
Sandra Staudenmaier
Sandra Staudenmaier
22:13 05 Aug 19
This is a great company, everybody is really friendly, and,so far the clients have been great as well
Tammie Townsend
Tammie Townsend
21:56 04 Aug 19
What a nice visit. Excellent staff. Enjoyed visiting my parents for the first time.
Catherine Falardeau
Catherine Falardeau
22:39 03 Aug 19
Met with a wonderful woman named Sandra. She gave us a tour and we met some of the residents who seemed genuinely happy there. What Sandra did during our talk was to give me an invaluable book named "How to talk to Seniors" about moving from their home into assisted living. The book is a must read for anyone with an elderly parent. Nice facility, great atmosphere.
Barbara Howell
Barbara Howell
15:20 03 Aug 19
Seems like a nice place and the people seem happy and its clean
Jamie Plante
Jamie Plante
17:55 29 Jul 19
Beautifully maintained building. The staff is very attentive to my loved ones needs and the food is wonderful.
Dai Sun
Dai Sun
16:47 22 Jul 19
Spring Hills is made up of a great team of knowledgeable staff that has truly helped with our needs as my parents get older and need more assistance. I feel at ease knowing that my parents are well taken care of by the home care aids, and that I am still able to be a big part of their care process (the communication has been great).
mikah wilson
mikah wilson
16:37 22 Jul 19
James McCracken
James McCracken
20:12 20 Jul 19
Great Assisted living facility
Cynthia Garner
Cynthia Garner
17:47 20 Jul 19
I've been working for Spring Hills for almost a year. It's the best company I've ever worked for. Not only are they compassionate towards their clients, but also their employees. My supervisors ( bosses) are so understanding that they seem more like family than anything. They definitely possess great leadership and are very professional. They treat clients and employees with top respect and put the needs of their clients as a priority. They make them (clients) feel very special. Samantha and Bob are the best!
Natalie DeNardo
Natalie DeNardo
20:26 19 Jul 19
Bob and his team are absolutely the best. They are extremely compassionate and caring. The facility is beautiful and very clean. No need to look any further. You can trust that your family will be in the very best hands
Doug Hughes
Doug Hughes
20:06 19 Jul 19
Bob and his team at Spring Hills, are some of the most caring and passionate people i have ever met. they are always going above and beyond for their clients and their families. i do and will always refer them to everyone.
T S
T S
18:15 19 Jul 19
We used Spring Hills of Henderson to care for my grandma before moving her into a memory care unit. We couldn’t have been happier with the caregivers they sent. They were compassionate, patient and very knowledgeable.
B U
B U
15:06 19 Jul 19
Spring Hills Home Care Services did a phenomenal job taking care of my aunt. I highly recommend them, very caring and compassionate
Patty Till
Patty Till
20:12 18 Jul 19
A wonderful place to work as our residents are our number one focus. It’s my pleasure and personal joy to come to work everyday.UPDATE: I've been lucky enough to be at Poet's Walk for 2.5 years and I come to work knowing that our entire staff makes a difference in our residents lives and also the entire family. To truly help a family in need gives me great pride in what I do. With each new inquiry, I meet amazing people who have a difficult story to tell. All unique with the common thread of Dementia. It is my honor to be able to share information that will ease their journey and when care at home is no longer doable, we are here to embrace them.
Elsie Rincon
Elsie Rincon
16:20 17 Jul 19
Judy L. Shaffer
Judy L. Shaffer
23:34 16 Jul 19
Good, friendly, energetic atmosphere. Food is quite good... Fun activities, 2 large garden areas... Clean.
Allan Zuckerman
Allan Zuckerman
16:54 15 Jul 19
They offer a beautiful environment and fantastic food service, great staffing. My mother has received nothing but excellent care in this Beautiful brand new space.The entire experience for my mom now in her twilight years continues to be par excellence. Thank you to all at Poets Walk, you do an excellent job
Kara Marcum
Kara Marcum
14:24 11 Jul 19
I’ve had my Grandpa in Poet’s Walk for nearly two years. With all full time care facilities, it has areas that they are really strong in, and areas that they are continuing to improve in. My Grandpa is happy though, and he is still conversational and gives me reports on his care partners and other residents that he interacts with. The admin team works really hard to foster a work environment where their care partners are encouraged to spend time on their shift sitting with residents, playing games, or watching an old movie together. This is 5-star worthy. There is one area that the team at Poet’s Walk is still working at improving, and that is keeping the laundry/trashes emptied over and over all day long, so that the facility looks and smells as fresh as it actually is. The important part of my experience, if you yourself are looking for a facility for a loved one, is that my Grandpa is treated well, and Mark, their director, moves mountains to keep finding the best of the best to hire, and he really does find staff that will take good care of the residents. The doctor is great, Cory the head of maintenance is great, and will take time to try to help residents fix their belongings, the kitchen does a pretty good job, and they have activities going all day long, every day. Poet’s Walk has a good feel, friendly staff, and treat their residents well.
MrWalmontenegro
MrWalmontenegro
23:48 10 Jul 19
Three D Boutique
Three D Boutique
23:23 03 Jul 19
Andrew Plantagenet
Andrew Plantagenet
20:01 27 Jun 19
Kayla Marzan
Kayla Marzan
13:19 21 Jun 19
CLQII
CLQII
15:52 18 Jun 19
Marlene Kent
Marlene Kent
14:34 16 Jun 19
Diana Churaman
Diana Churaman
17:04 07 Jun 19
martin r
martin r
17:11 06 Jun 19
I am a hospice nurse that visits multiple facilities throughout the Las Vegas and Henderson area. Poets Walk is by far the best in attitude of employees, cleanliness and overall feeling of an upbeat and friendly place for seniors. This place is by far my favorite!
Becky M
Becky M
03:43 06 Jun 19
Our Mom has been at Poets Walk for two years now. We are grateful for the care that is provided by all the staff. They activity programming is exceptional and the caregivers have been so wonderful and we really appreciate them. It's heartbreaking to watch Mom go thru this horrible time, but we are fortunate to have her in a wonderful facility. Thank you Poets Walk.
Donna Lehneis
Donna Lehneis
00:38 24 May 19
Dave Compton
Dave Compton
16:03 22 May 19
Dave Compton
Dave Compton
16:02 22 May 19
CLQII
CLQII
15:13 22 May 19
Terra Brown
Terra Brown
15:07 22 May 19
Terra Brown
Terra Brown
15:06 22 May 19
Terra Brown
Terra Brown
15:06 22 May 19
christopher guzman
christopher guzman
03:31 22 May 19
Madison White
Madison White
21:18 15 May 19
Last year I had a rough time trying to relocate my mother from Virginia to New Jersey it took me few months to take this decision. My first trip to NJ was to Spring Hills Somerset because is closer to one my child. They greed me with a welcoming smile. Marketing listened to my frustrations, financials, etc. (I really appreciated) then the tour, I fell in love with the building, apartments, staff (always with a smile). Nursing Staff, the food (omg) amazing food, different daily activities, all concierges are very polite and helpful. What else can I say!! I still in touch with some staff member via email they always checking on me and mom. I had to relocate my mom this year 2019 to a Skilled Nurse. It was the saddest day of my life because I did not want to leave Spring Hills at all but that's life. If I have do it all over again I would. Hope this little note help some families up there that are trying to find a place for their love ones. Best Luck M.W.
Terrance Daughtry
Terrance Daughtry
22:52 14 May 19
Ethel Shingels
Ethel Shingels
22:45 14 May 19
My mother in law is a resident and she is absolutely delighted with living here. The care staff is very friendly and attentive and the food is great. She/ we would highly recommend!
Diana Marks
Diana Marks
14:59 14 May 19
Diana Marks
Diana Marks
06:54 14 May 19
Diana Marks
Diana Marks
06:52 14 May 19
Diana Marks
Diana Marks
06:52 14 May 19
Diana Marks
Diana Marks
06:44 14 May 19
Diana Marks
Diana Marks
06:44 14 May 19
Mark Alan
Mark Alan
20:37 08 May 19
My sister recently passed away at this community. I am very grateful for the wonderful care, exceptional compassion and genuine assistance that was provided to her by the remarkable employees ( I think they call them care partners). They also allowed for her to keep her pet dog with her in her apartment, something no other community would allow. I will always remain grateful for all they do.
Lynn Utter
Lynn Utter
22:26 06 May 19
Can't say anything bad about this place! A nurse nursing staff and administration is top-notch!
jennifer Grimm
jennifer Grimm
14:51 02 May 19
Absolutely one of the nicest places I've worked at and the best and most genuine people I've worked with and for. I love my job and the staff. My managers are awesome people to work for . All truly love each and every patient.
Brenda Lee
Brenda Lee
21:39 26 Apr 19
My Wife is currently a resident here at Poets Walk. It is a great place and I am very pleased with the care she is receiving here.Jack Parrish
Rhonda Dickey
Rhonda Dickey
09:30 25 Apr 19
Ginny Gates
Ginny Gates
12:22 24 Apr 19
A beautiful Asst Living Community for Seniors . Clean, upbeat atmosphere, lots of music & singing. Easter Brunch was beautiful. Personal apartments were lovely . Allows one cat or small dog. Definitely a plus for animal lovers .
Joanne Nuguit
Joanne Nuguit
21:51 23 Apr 19
Spring Hills Home Health Care has been a wonderful addition to my Dad's current level of care. He is 92 and was in need of some additional help each day, with just some simple tasks. We got lucky. Spring Hills was able to provide consistent, reliable friendly individuals. If there were issues with the caregivers attendance, they addressed the issue right away and provided a solution. Having the additional help for our Dad made us, his children, rest a bit easier knowing he was well taken care of.
Regina Webb
Regina Webb
20:04 20 Apr 19
Hector Ortiz
Hector Ortiz
20:21 18 Apr 19
James Clinton
James Clinton
20:24 15 Apr 19
We would recommend Kunal fully and without hesitation. His care and advice have been excellent.. He is an excellent member of the home care professional staff.J. Clinton
James Clinton
James Clinton
20:19 15 Apr 19
Kunal has provided excellent care and advice and we would recommend him and his colleagues fully and without hesitation... J. Clinton
Shelley Henshaw
Shelley Henshaw
01:51 12 Apr 19
Kunal has been working with our mom since January. He treats her as though she is his grandmother. Kunal is a kind, caring and loving individual. He is a fabulous health and wellness coordinator as well as exercise physiologist. He has taken mom from ground zero in strength and balance due to age, loss of muscle tone and sickness, aiding in giving our mother a better quality of life. Mom will continue to workout with Kunal at a minimum of 2X a week, as there is only an upside.
Leena Mohammed
Leena Mohammed
23:05 10 Apr 19
I love working for Renaissance Home Care
Graham Paterson
Graham Paterson
04:20 09 Apr 19
I visit this facility weekly in my role as a hospice chaplain with Compassus, a non-related company. Our patients are consistently cared for very well. The staff are always friendly.
Laura Rossman
Laura Rossman
23:11 07 Apr 19
Poet’s Walk is a wonderful find for MemoryCare. Having to move a parent to a new home is difficult on all levels. However, from my very first meeting with Cindy Murphy, I knew Mom would be in great hands. Cindy made the transition so easy for Mom and me. She has truly found her calling caring for her residents and their families! She wants to hear their story, share in their successes, and engage each person in something they enjoy. She is passionate about educating the community of Warrenton about those experiencing and living with memory issues. Cindy is always positive and provides smiles, hugs, and encouraging words to everyone! I feel blessed to have found Poet’s Walk and am especially grateful to Cindy and the wonderful staff for the loving care they give to my Mom.
Laurie Glass
Laurie Glass
15:10 07 Apr 19
I can't say enough about the help we received from Poets Walk and our guardian angel, Cindy Murphy. Our family was going through a very difficult time and in need of help with my mother who was in need of Memory Care assistance and nursing care. We were introduced to Poets Walk during that time and was introduced to Cindy Murphy. Cindy stepped right in and made all our cares and worries disappear. Cindy assisted us with everything! Paperwork, health assessment arrangements and the move in. Because of Cindy's assistance everything fell into place seamlessly! Cindy is a tireless advocate for all the seniors inside and outside of Poet's Walk. Her hard work shows in the happiness of the residents and the families that she works with. Cindy has a great grasp of all that goes on in the community, she puts a smile on everyone's face from the time you walk in. She goes around to all of the residents and checks on them and engages them leaving them a feeling of love, happiness and a smile, always. I have witnessed her work during my visits. My Mom loves her and tells her so! That in itself is a true testament of her love and care. If you ever have a chance and need to look into care for a family member call Cindy Murphy. You will be sold on her and the community. If nothing else she will answer all your questions and put you at ease!
Jose Rosario
Jose Rosario
01:38 06 Apr 19
Very good facility and a great mangement team.
Jose R.
Jose R.
18:22 05 Apr 19
Great facilities and awesome management team. Karen, the administrator is very kind and accesible.
John Kiernan
John Kiernan
16:49 31 Mar 19
Very nice place. My aunt loves it. People there seem very thoughtful and helpful.
Martha Cowles
Martha Cowles
16:39 23 Mar 19
Poet’s Walk is the most amazing place! I question the validity of the one negative review I read. We chose Poet’s Walk which 100 miles from where we live because of friendly and caring atmosphere there. My sister loves Poet’s Walk; to her it is her new home. There is a quick response to any concerns or questions we have. We jokenly tell the staff we are putting in advanced reservations for ourselves.
JENNY RUTLEDGE
JENNY RUTLEDGE
07:54 21 Mar 19
Good and pretty. My Daughter was blessed to played piano for Christmas for them.
Kerdine Thomas
Kerdine Thomas
23:06 19 Mar 19
I absolutely love this place. There is no better feeling than knowing that your family is safe. My great aunt has been here for almost a year now. It was hard when we decided that she needed more than we were able to give at home. We did the tour and as overwhelming as it was, I felt slightly comforted. I knew the true test was once she was settled in. It’s now 10 months later and my feelings remain the same. I want to thank the staff for caring and treating my aunt as their own. You guys are truly amazing.
Dave Sykes
Dave Sykes
14:01 17 Mar 19
Wonderful, beautiful new memory care facility, very well managed with an amazingly caring staff providing great support for residents. The only facility I've found where both spouses can stay together even if only one qualifies for memory care.After now having my parents here nearly a year, I can't emphasize enough how resident focused the staff are! So many staff members I've spoken with have experienced a relative who lived with Alzheimers that it's obvious their work here represents a sense of mission for them.....and it truly shows through the sense of joy and caring they show for the residents on a daily basis!
Anthony Galvan
Anthony Galvan
04:12 13 Mar 19
I visited Poet’s Walk in Round Rock and was extremely impressed with all the associates I encountered. From the time I arrived to inquire about memory care for my family member, I was provided with resources and the utmost respect to make the best decision for necessary care. I would highly recommend visiting this community.
Cyrissa La'Shay
Cyrissa La'Shay
00:01 11 Mar 19
Anne Marie Sargent
Anne Marie Sargent
14:15 10 Mar 19
Moved my dad here last summer and this place is wonderful! The staff is friendly and helpful, very caring and quick to answer questions. They go above and beyond to make the residents feel welcome and at home. Lots of fun and age appropriate activities. Very good care!
Adela Gonzalez
Adela Gonzalez
17:51 04 Mar 19
Hello Round Rock Community, I am currently working in Poet’s Walk – Round Rock, and enjoy coming to work everyday. The team is so great to work with. Everyone is always willing to help, and passionate in making a difference to our residents.We have 100% support from our corporate - who they are prompt to answer any questions or needs we might need. The community/ company is awesome, and I am honored to work here. Adela Gonzalez
Kayla M
Kayla M
18:43 01 Mar 19
Heather Tussing
Heather Tussing
21:00 25 Feb 19
I've been fortunate to interact with & visit all Spring Hills & Poet's Walk communities during my 9 1/2 year tenure with Spring Hills Senior Communities. I'm proud of the care, experiences & living environment we provide.
Rebecca Gaskin
Rebecca Gaskin
10:16 24 Feb 19
Nice, home-like atmosphere for this well established retirement community.
K Amor
K Amor
02:56 24 Feb 19
For a while I’ve been looking for an assisted living care that would allow my grandmother to be safe and comfortable. When my grandmother needed additional care i was confident that poets walk cedar park would be a great place for her to reside. It was a smooth transition and staff have made my grandmother feel right at home. I can honestly say that poets walk cedar park is immaculate day and night. I had looked into different facilities and none has ever came close to being this good. I love the fact that each staff member is very positive,upbeat and always helpful. My grandmother always tells me how much she loves the activities they have to entertain her. It is great to know that the staff takes their time to get to know her and always treat her with kindness and respect. If i honestly had to do it all over again i would definitely pick poets walk cedar park because they are the only ones so far that i trust with my grandmother. Thank you so much to the management and staff at poet walk cedar park, each of you create a really positive and safe environment.
tdkhan1
tdkhan1
17:47 22 Feb 19
Nice facility great and responsive staff I would recommend.
Milisa Hamilton
Milisa Hamilton
02:43 22 Feb 19
Wonderful place, plus the food excellent
Kimberlee Flowers-Akinyemi
Kimberlee Flowers-Akinyemi
00:17 22 Feb 19
Poets walk is a place with an atmosphere that exudes an abundance of care, love, and support for the family members and their love ones. The staff is polite, helpful, and very knowledgeable from the concierge to the cleaning staff. The building is very well maintained, and modernized. I would recommend Poets walk to anyone who is looking for a place that will take special care of your love one just as you would yourself.
Conrad Harris
Conrad Harris
23:19 21 Feb 19
Very Clean caring atmosphere. Nice to see today that you can have a facility that caters to people in need. A staff that's personable and takes pride in Careing for those that are most vulnerable!
KhaRaven Guevara
KhaRaven Guevara
23:05 21 Feb 19
I recently toured this building for placement for my mother. I was having a hard time making a decision in regards to what the next steps would be for her. This has been a hard pill to swallow knowing that we are at the point where we have to make these decisions, however every staff member from the director to the activities director, caregivers, and cooks made my decision just a little bit easier. Their smiles, warm words and even a hug made me feel like i was already apart of the family. Thank you for an amazing tour we are pretty sure when the time comes we will officially be apart of the Cedar Park.
Evan Simon
Evan Simon
22:37 21 Feb 19
The transition for my Aunt from living alone to Poets Walk has been amazing. It is a huge relief knowing she has such a caring staff to interact with. Literally an anxiety relief. And also an eye opener for me for assisted living facilities.
Ryan Preddie
Ryan Preddie
22:30 21 Feb 19
This facility is great, it looks beautiful and it's clean. The staff here are very friendly and actually seem to care. I would recommend here to anyone.
sydney Brooklyn
sydney Brooklyn
22:30 21 Feb 19
It’s unfortunate to see some of the comments as my love one has been here for going on a year now and she loves it ! They take excellent care of her and she always tells me of the activity’s she participates in. I wouldn’t want her in the care of anyone else. She is comfortable, healthy, clean, and having a great time. Highly recommended!
EthelMae8813
EthelMae8813
22:16 21 Feb 19
The staff are wonderful and friendly. The facility is beautiful and clean. I would definitely recommend!
Ann Slone
Ann Slone
00:02 19 Feb 19
This is a beautiful community; but more importantly they have a caring team of professionals. While visiting my friend who resides in the community I notice that the employees really care about the residents and provide excellent activities.
Eliazar Marrero
Eliazar Marrero
17:20 08 Feb 19
LM A
LM A
01:39 08 Feb 19
Excellent food and staff
Kayla Green
Kayla Green
17:21 06 Feb 19
I have been an employeed here at poets walk for a little over a year now and I absolutely love my job an the people that I work with. Yet the main highlight of this whole job is meeting the remarkable residence that we serve here at poets walk. I personally have never worked at a place where the management as well as all the staff are as involved with the residence as I have seen here at Poets walk. I’m very pleased with the community and people that I work for here. The business manager Monica is outstanding anything that we may have a problem with or the residents may have a problem with we all know we can go to her for some type of solutions and she makes sure that germs percentages are down with Clorox wipes. I have seen her take the time to wipe down all railings and doors and handles of the community to keep the community safe from germs and bacteria. She goes above and beyond her job for our community.
Brandie Horn
Brandie Horn
17:15 06 Feb 19
I have been working for Poet’s Walk for about two weeks. Even though over the past year now I have visited the community frequently. Their love for the community and their residents are number one. I have seen many times our head bosses stand up and help us CNAs. Yes! It’s hard to find great, careing staff that actually wants to work. But! This community pulls together in anytime to make sure our residents are number one. Mrs. Monica our Business Office Manager is very hands on. I see her more in the back checking on her workers and the residents then more in her office. The Community itself is just a open door and very caring.
Chandra Sessom
Chandra Sessom
15:54 06 Feb 19
I have worked here for 5 months as a Conceirge. The staff here work hand in hand to protect the privacy and wellbeing of the residents. I enjoy meeting the family member as they sign in to visit their love ones. The atmosphere is so calming here at Poet’s Walk Cedar Park. Our ED Gibran Chambers is truly the example of Team Role Model that’s shown among each of us. If I had to summarize the employees /management engagement in one word it would truly be Family!! We’re truly a family environment here is why I believe in my heart that families bring their love ones here in the first place. Monica Hamilton does an awesome job of making sure each of us understand our role here. She’s very firm in making sure we all understand our reasoning for being here and that is our Residents as well as their family members are our first PRIORITY no EXCEPTIONS.. ⭐️⭐️⭐️⭐️⭐️
Robin Vecchio
Robin Vecchio
15:41 06 Feb 19
I have been at Poet's Walk for a year and a half now working in different capacities throughout the community. There is an overwhelming love for our residents here. The management is very professional and cares about the residents as well as the staff. Monica our business office manager makes sure that things run smoothly and by the book. She has an open door policy and is always available. I have great respect for the director and the entire management team of Poet's Walk Cedar Park, as there number one priority is the residents care and happiness. It is a great place to work but even more importantly I would put my own loved one here if needed. It is hard to see negative comments that do not add up to what I have personally seen here for over a year now, so I just wanted to take a minute and shine a light on all the people that work so hard to take care of all the wonderful residents here. Thank you
tammera key
tammera key
13:50 06 Feb 19
I have worked here for almost a year. It's my first time working in this type of environment. I love it! I love coming to work and spending time with the residents. It's a fun place to be. Everyone is always helping each other .My boss Keith is great as well as the other managers.
Jan H
Jan H
01:38 06 Feb 19
I am very grateful to have my mom cared for at Poet's Walk. I can't say enough good about the caregivers (the most important people in the facility) and the rest of the staff, including the director, Colby. My mom has been in memory care since 2017 and at Poet's Walk since September, when we relocated to the Sarasota area. She came to Poet's Walk fairly sick and in a wheelchair and now is doing much better and walking again. The nursing director helped my mom get a medical bed when she needed it. The food is excellent and the facility is new and well maintained. They have lots of activities there and get the residents involved in all sorts of activities (the residents put on a really great bell ringing program for Xmas, for example), and Colby, the director, is extremely friendly, responsive, and involved with the residents. Really, the whole staff is good. I'm so thankful I found this place for my mom.
Frank DeRubeis Jr
Frank DeRubeis Jr
01:04 05 Feb 19
I have been in over 100 Senior Living Communities (SLC) across many states as a clinician (Therapist) and I have never written a review of any community until now. Poet's Walk from the very first moment I pulled into the parking lot I knew was a unique location. The emphasis and primary focal point of each and every resident is amazing and the community itself is bright and open which also offers 2 walk-through outside corridors allowing residents to enjoy the Sunshine State as they so choose. The staff from the top down has always been upbeat and offering how to assist the residents the best they can. The community set-up also offers a safe environment with grab bars, etc in wide open private rooms/bathrooms. Truly an amazing SLC, staff, and the residents are always participating in an activity successfully aging!
Cindy Purdy
Cindy Purdy
07:01 31 Jan 19
Jim Cruise
Jim Cruise
13:13 20 Jan 19
Karen Flanagan
Karen Flanagan
18:10 18 Jan 19
So far, so good. My family member has been here for 2 months and I'm pleased. Never much of a talker, he has become more engaged and interested and I think it is because the staff really talks to the residents and cares for them. I like the "all hands on deck" approach that is obvious here. One day while having lunch with my family member, I noticed the executive director feeding a resident! Nothing is beneath him and all of his staff follows his lead.January 2019--dad's been here 9 months and its now at a 2-3 star instead of 5. Staffing needs to increase to the level of care (Basic vs extended) for the residents they serve.They had a change in the DON in either June or July. We've installed a camera (this is allowed) in dad's room to monitor the activity and I've asked for camera in the common rooms to monitor residents when they are alone (often in the evening when the staff is assisting other residents; the other night there were 8 residents in the TV room with no staff around). They need to increase the staffing so residents can be showered as promised, have their dental care morning and evening (takes 6 minutes for my dad to brush his teeth, wash his hands, and wash his face), toileted, etc. Fortunately, my dad is now with Hospice Austin which has increased the number of hours someone is caring for him. Increasing the pay for their direct caregivers would go far too. These men and women do a terrific job and should be compensated for it. Adding even $5/hour to their paycheck would do wonders.
Charles Wagenhauser
Charles Wagenhauser
15:42 16 Jan 19
Dorthy Odie
Dorthy Odie
19:28 09 Jan 19
Ali Jamall
Ali Jamall
18:23 09 Jan 19
BEST SERVICE EVER. I came in to Spring Home Care and a gentleman there by the name of Omar assisted me and explained to me thoroughly how the service works and pushed me in the right direction to apply for my grandparents. All of his nurses are certified and he has certified them himself. This is a place you won't regret coming to. Thank you Mr. Omar and Thank you Spring Home Care!
seth 2kings
seth 2kings
21:32 04 Jan 19
Everyone is very nice and its a nice looking place
Snoop
Snoop
23:49 28 Dec 18
Irene Reid
Irene Reid
22:18 27 Dec 18
Real Person
Real Person
17:59 25 Dec 18
Valerie Marshall
Valerie Marshall
02:02 07 Dec 18
They take the best care of their patients and have fun events for them as well. The foodis great with fresh veggies Ann's a channe of menu every week.
DR Dickey
DR Dickey
15:20 02 Dec 18
We love Poet's Walk Cedar Park. This is the third facility mom has been in and she wasn't doing well until we placed her here. When she moved in to the Cedar Park facility she began to thrive, and the difference is the staff - they're incredible.
Manny Oliverez
Manny Oliverez
16:41 01 Dec 18
Poet’s Walk and the staff are awesome. My wife’s parents are doing so much better with the care they receive here than when they were at home with a caregiver. There are all kinds of activities to keep their minds stimulated. It gives us peace of mind knowing that Grampa and Grandma are being taken care of well.
Lisa Von Behren
Lisa Von Behren
04:44 27 Nov 18
I posted a review this summer and it wasn't as glowing as this one. Many top staff had left and the place was in turmoil. Positions are now filled and things have turned around greatly under the care of a new manager. My father-in-law was here for about 6 months. Many of the aides are great, but not all. This is typical, I'm sure. They were very patient with my father-in-law, who had frequent outbursts. David, the social director, went out of his way at every turn to make my father-in-law comfortable and help support my mother-in-law, even giving her flowers and chocolates on their anniversary, since her husband was no longer able to do so. Several employees (Nicolette and Trenae) even attended my father-in-law's funeral. The front desk staff always have on a smile. They strive to treat your family as their own. We are very thankful for their support and care of our family member in his last months.
I absolutely love working here. We recently had a Harvest day in honor of Thanksgiving and it was phenominal. we even had entertianment for the children! I cant wait to visit the adult day care center we have to actuall see all the good things being said intead of just hearing them!
Amber Cody
Amber Cody
13:25 21 Nov 18
Vanessa Conner
Vanessa Conner
20:34 17 Nov 18
We were looking for an assisted living situation with memory care for our aunt. The Community Relations Counselors were extremely helpful. When we selected the facility, we had difficulty with getting all of our paperwork completed in order to expedite our aunt's move before the Thanksgiving holiday. Our aunt lives far away from us, and we were trying to manage her care over long distance. Laura Quintanilla went above and beyond to help us on a Friday night well after hours. She faxed, emailed, and texted paperwork, called doctors and movers, and really worked very hard to help us make our aunt's move as easy as possible. In addition, her associate, Robert Kurowski, was very accommodating and met us on a Saturday to ensure our aunt could be moved to the facility without any issues. Both Laura and Robert were kind, professional, and knowledgeable. We visited many homes, and this one was by far and away the one we liked best. No contest. Part of that was the staff. Everyone, from the custodian to the executive director, was friendly and welcoming. I observed a lot of interaction between the staff and residents, (some without their knowledge, ) and I was very pleased with how the staff treated the folks living at Poet's Walk. I highly recommend this facility.
Tatiana Gabranski
Tatiana Gabranski
15:40 16 Nov 18
Happy Holiday for AllFew pictures before our families meeting Thursday November 2018
Maureen Bintliff
Maureen Bintliff
00:57 10 Nov 18
Lovely staff, great care, happy staff and residents!
Makayla Shaw
Makayla Shaw
21:44 02 Nov 18
Elaine Hochberg
Elaine Hochberg
15:57 01 Nov 18
Everything Poet’s Walk offers, from the resident accommodations to the daily activities, to the warm and caring staff, and the delicious menus, reveals the facility’s focus on excellence. Since placing our mom at Poet’s Walk, we have witnessed an increased vitality in her. Also, since we are a large, geographically dispersed family, the Smile Program that Poet’s Walk offers has proved to be a great help in keeping us apprised of mom’s daily activities. Placing mom in a facility was a difficult step for our family, but Poet’s Walk has helped us make the transition seamlessly. The staff’s attention and involvement made all the difference. In many ways, Poet’s Walk in Sarasota, FL have given us the opportunity to enjoy our mom more, and hopefully for as long as we can.
David Comarow
David Comarow
22:34 22 Oct 18
My mother spent the last month of her life at Poet’s Walk. It was a wonderful, caring and well-run facility. I can’t say enough about how thankful we are for the staff.
Ray Miles Jr.
Ray Miles Jr.
22:12 16 Oct 18
Such a wonderful environment to be in! Beautiful decor and everyone feels at home!
Lenore Zillig
Lenore Zillig
20:43 13 Oct 18
My Mom lives at Poets Walk for over a year now and we are very delighted with all that they do for her. The staff does great work and they really know my Mom very well. The management is very responsive with questions and concerns. A great team.
Lucy Fitz
Lucy Fitz
00:28 12 Oct 18
We had already made a deposit at a facility and were preparing to move our family friend the next week. A nurse at the hospital suggested we look at Poets Walk as an alternative. We are so very glad we did. The Poets Walk is amazing. Not just for the new building and how clean and bright it is but really for the people who work there. They are spot on incredible and they take care of everything for our friend. She is very happy at Poets Walk and we are happy to have found them!
Lorna Night
Lorna Night
22:56 09 Oct 18
We looked at multiple facilities as we searched for a place that could help me with my husbands memory issues. Many of the places we looked at were very good, but Poets Walk was exceptional. The place is very clean and well lit, very bright and with a positive energy. They have a "Main ST' where the residents spend most of their day keeping busy with things that have meaning to them. They have an artist nook, an ice cream shop, they walk dogs (the house dog is an old white dog named Markle that is very endearing) in the outdoor grassy courtyard and all the staff that we met, and we met many, were very kind and courteous. What a wonderful place. I just hope I can convince my husband to move here as I know he will love it and they will take great care of him. Very compassionate people.
Lemur Smith
Lemur Smith
11:02 07 Oct 18
Mrs.Tanya Acevedo
Mrs.Tanya Acevedo
00:09 06 Oct 18
Just got here
Bud Smith
Bud Smith
19:30 05 Oct 18
First visit to see dad, Nice
Jess Heminger
Jess Heminger
14:45 24 Sep 18
I visit an old family friend (no pun intended) here weekly. The staff is very friendly and personable. They really seem to care about the residents. There are daily activities and entertainment. When I've gone to visit, they've had dancers and paino players come in, they've had word games going, and they even have a pool table upstairs. They have a bus that takes them on weekly outings to the grocery store (in case they want particular snacks) and shops. The courtyard in the center is very pretty and most of the residents seem to enjoy the front porch, which has both rocking chairs and stationary chairs. The rooms have their own thermostats so the residents can control the temperature of their room to their liking. Overall, I'm very happy that my "adopted grandmother" has somewhere nice that she's well looked after.
Linda Davia
Linda Davia
20:34 19 Sep 18
After visiting numerous memory care facilities, I found Poet's Walk went the extra mile to provide the perfect residence for my mother. They have an excellent and caring staff, the social programs and interactions are great and the food is very healthy. When I visit my mother I always leave knowing that my mom is being well taken care of and is enjoying her new home.
Jaleesa Chinn
Jaleesa Chinn
23:45 18 Sep 18
Danielle Valery
Danielle Valery
19:35 07 Sep 18
Great Staff and Great Facility! Highly recommend to anyone looking to place there loved one. Danielle Valery SMH Memory Disorder Clininc
Penny Freeman
Penny Freeman
00:15 03 Sep 18
carol wooden
carol wooden
23:02 01 Sep 18
Trevor Zimm
Trevor Zimm
14:50 21 Aug 18
My loved one could not have been in a better facility. The nursing team is top notch. They have a new director that started a few months ago. Initially i thought that this change would change the dynamic of the facility, however it hasn't. The staffs attentiveness and responsiveness are magnified and everyone has always had a smile on their face. Kelsy the social worker is extremely hands on! She is always engaged and going above a beyond. The head guy has been there from the start. Always present in the community and attentive to concerns. I felt inclined to write this review because I was bragging about this community to a colleague. I seen the negative review and wanted to share my continuous positive feedback. My mom one has been in two communities prior to moving here. The only bad thing I can say is that I wish they opened sooner. Lastly the food is great! Mom has always been a finicky eater but not here.
Brian Headley
Brian Headley
11:18 17 Aug 18
I would feel comfortable placing my mother there if the time you were to ever come.
Jennifer Maienza
Jennifer Maienza
21:38 10 Aug 18
My mother has been a resident in the memory care unit at Spring Hills for more than four years. I could not be more pleased! The care she gets is loving and personal. The staff takes the time to know her and her family. If I have any concerns, they are addressed immediately. Every day is planned with appropriate activities. When they realized that she missed reading (she has poor eyesight), they arranged for her to have books on tape! She has a private room and bath. I can relax knowing that Mom is getting the best care!
David Cook
David Cook
01:16 05 Aug 18
Great place. My Mom has lived there since last year. Their staff is very helpful & caring when it's a time in a person's life when they need care. This is an A+++++ facility
Jumimah Jeanbaptiste
Jumimah Jeanbaptiste
11:26 31 Jul 18
D M
D M
20:29 25 Jul 18
Nice facility and the staff is great. The residents are nice. It's a clean environment
Kaneal Shuler
Kaneal Shuler
16:15 24 Jul 18
Homely
We had been fairly happy with this facility which my father-in-law entered two months ago, after a stroke complicated his Dementia. Ursula is Amazing! We love her, but she is only temporary. We also loved Stacy, the Director of Nursing, Kara, the Social Worker, and Dennis, front desk staff and all around support. Unfortunately, all three of these people. as well as Alicia, the director of the facility, have left in the past month or so. We are not sure why, but have seen them all work very long hours and are sure this has stressed them out. We do have concerns with medication, a couple recent falls, and a couple interactions I've seen between caregivers and patients. Overall, we like the cleanliness of the facility, the food and the daily activities and updates they give on what your loved one participated in that day. Unfortunately, they are currently very understaffed and I sincerely hope they get to the bottom of this issue quickly and hire more decent people to replace the good ones who have left.
Anna Lopez
Anna Lopez
12:57 15 Jul 18
emilia mcentosh
emilia mcentosh
15:26 12 Jul 18
Customer service is excellent and workers ar e very good.
Trent Ford
Trent Ford
01:35 08 Jul 18
Susan Hood Coffman
Susan Hood Coffman
20:29 30 Jun 18
Our mom has been there for 3 months. This place has a great caring staff, is very clean and nice looking. Staff has alot of activities daily for residents, lots of patience with residents (and family) and lots of friendly loving support and carie for their residents. We would recommend this to all who need a place for their loved one.
Debbie AILTCHESON
Debbie AILTCHESON
16:18 28 Jun 18
I subcontract for them and the residents always seem happy 😊
Cheezy J
Cheezy J
21:08 16 Jun 18
Brian Headley
Brian Headley
20:41 15 Jun 18
Very nice place
Izack TheYak
Izack TheYak
00:01 11 Jun 18
Very expensive but they treat my grandad well, happy with the place overall.
Glenna Griffin
Glenna Griffin
15:52 06 Jun 18
I had a family member at Spring Hills Middletown for 3 years. He was in assisted care for half of that time, and then had to move to memory care. His care in both areas was absolutely excellent. I am positive that choosing this facility was the correct decision. They assisted him in living his final years with dignity, and I am so thankful for that. Even during his final days, they continued to show him respect and cared for him, and in turn us, as if we were all their family. I will be forever grateful to them.
Brendaly Johnson
Brendaly Johnson
01:33 31 May 18
Erica A.
Erica A.
19:41 28 May 18
In order to express our gratitude, we are sharing our experience with Springhills Assisted Living in Cherry Hill, NJ. Since 2014, we have had 2 family...
L Lee
L Lee
15:26 27 May 18
Beautiful and clean
Marlene Wiggins
Marlene Wiggins
22:51 23 May 18
I was happy to see how all the residents have been care for.They all have good care done to them.
Nicki Daly
Nicki Daly
11:33 23 May 18
Cindy Murphy was my first contact with Poets Walk. She embodied everything I wanted in a person I needed in the care of my mother. After meeting the rest of the staff at Poets Walk I found that she was not the only one. Every staff member that I have met has impressed me with their attitude and care they give my mother. I have been very happy with Poets Walk. The facility is brand new and very well maintained. Mother is fascinated with the bird cage.
Sams Larry
Sams Larry
22:13 20 May 18
Nice area
Donna Hitchcock
Donna Hitchcock
21:33 16 May 18
Nice place
william navarre
william navarre
23:41 14 May 18
Luci Lopez
Luci Lopez
19:45 04 May 18
jeff williams
jeff williams
15:31 01 May 18
Seems to be upscale, very nice and residents like the food. Not sure on activities but I'm sure they have alot
austin smith
austin smith
01:07 27 Apr 18
As an Independent contractor /Healthcare provider, I have been into 90% of the ILFs, ALFs and SNFs within 50 miles. Poets Walk is delivering a specialized level of care for a population of patients that they treat like family. I would feel comfortable knowing my loved one was a part of this caring community.
Haitian Sensation
Haitian Sensation
16:40 19 Apr 18
Such a clean and wonderful facility a good.staff ms. Stephanie was so.wonderful to my aging grandmother went above and beyond
Johnnie Byrd
Johnnie Byrd
00:30 18 Apr 18
Spring-Hills Morristown is a wonderful place to work and i enjoy the time i spend with the residents listening to their wonderful stories of their past through their present, It gives me sure joy!!
Debbie Embrey
Debbie Embrey
00:30 16 Apr 18
We can't be any happier with Poet's Walk. Cindy has been great. She has helped us every step of the way. She makes herself available at all times. We had a bad experience prior to finding Poet's Walk and Cindy has done everything to ensure we feel comfortable. Cindy has a way with the residents. We feel fortunate to not only have found Poet's Walk, but to have found Cindy.
Sarah Embrey
Sarah Embrey
00:14 16 Apr 18
Poet's Walk has been incredible. Cindy Murphy has been such a blessing to my whole family. From the very start she has always been there for me and my loved ones. If I have any questions or concerns big or small she is right there to do all that she can to help. She is not the only person working at Poet's Walk, which can cause concern when you are leaving a family member in a care facility and don't know if all of the staff will be as wonderful as the rest. Well Cindy has made sure that her staff knows everything that I have shared with her about my grandfather and what he needs to feel at home. We unfortunately had to place him somewhere prior to Poet's Walk and the experience was awful, so my family and I have seen what a difference the propper care can make. Poet's Walk has state of the art technology, trained staff, is clean, beautiful, and SAFE. Cindy and her staff treat my grandfather, and also the rest of my family, as if we are a part of theirs. It is heartwarming to see someone like Cindy making a facility like this feel like home for the residents and their families. Poet's Walk has exceeded our expectations. Without Cindy, I would not have the peace of mind that I do every day. I thank her and everyone at Poet's Walk.
Deb Bame Schukay
Deb Bame Schukay
23:05 15 Apr 18
Friendly people caring for our loved ones!
Cheri Long
Cheri Long
12:33 13 Apr 18
Maria Passawe
Maria Passawe
14:54 06 Apr 18
Hector C.
Hector C.
14:33 05 Apr 18
Very cooperative, responsive. Had initial bumps with 24/7 scheduling however Nick, Heather and Emily worked diligently to ensure that our families needs...
Austin Herron
Austin Herron
11:23 28 Mar 18
Great place for my grandmother
lio joscelin
lio joscelin
17:56 21 Mar 18
miesha belthrop
miesha belthrop
17:29 12 Mar 18
Beautiful facility
mickey resendez
mickey resendez
19:26 11 Mar 18
Great staff and facility's !
Chris Pierce
Chris Pierce
00:09 11 Mar 18
Small (~80 residents), with top notch staff. Lots of activities for the residents, and great communications with the family.
Nick L.
Nick L.
17:57 06 Mar 18
I have been at Spring Hills Lake Mary for 7 years. I would highly recommend Spring Hills, the management truly cares and does everything they can to foster...
cool fam
cool fam
16:33 01 Mar 18
Beautiful Place
Manuela Aguinaga
Manuela Aguinaga
21:50 19 Feb 18
kassie love
kassie love
23:23 16 Feb 18
Luci North
Luci North
03:10 15 Feb 18
Poets Walk was there for us when we needed help most. They were warm and understanding and have made the transition for our family the best it can be. Great rooms and amazing staff and activities. My Dad is happy.
laura Fanelli
laura Fanelli
17:53 14 Feb 18
Poet's Walk is the answer to a prayer for our family. My husband over Christmas was diagnosed with Dementia. I tried for a few months to do his care at home. I wasn't sleeping because he was up at night and doing things that weren't safe. I found Poet's Walk on Google. We went up to see it and we all thought it perfect. It was more than perfect! It is caring of its guests/patients It has the goal of helping them feel good about themselves It provides activities they can partake in. It feels like a loving place to both us and my husband. We were able to leave him with a feeling of peace that he is both safe and happy. It has Nurses on duty 24 hrs an excellent Physician. I couldn't ask for more!
Cathy Gross
Cathy Gross
16:48 12 Feb 18
While Poet’s Walk has done a better job than the prior facility we had Mom in, it is far from great. If you do not have a camera in your loved one’s room, you do not know what is going on. One of the things PW touts is the monitoring system that lets them know when a resident is out of bed at night. After 5 months of the system not working and not being able to be fixed, we moved Mom to another room. While it has been better, it can still be one to two hours before anyone checks to see if Mom is on the floor or needs help. Often no one helps with personal hygiene and many of the”caregivers” are not caring at all. They will yell at her and chastise her for not making it to the toilet in time. They often give commands, not suggestions and in a person who has lost the ability to communicate verbally, it leads to frustration and acting out. There have been many errors with supplements and medications. The staff turnover is horrendous—I do not think there is one administrative staff that was at the facility in Round Rock five months ago that is still there today. There are some true angels on the staff, but leadership is lacking and this can only be because there is inadequate support at the corporate level. I would complain to DADS but this has been an exercise in futility in the past. Texas law needs to change the standards for Memory Care from assisted living rules to something more protective of the persons in their care.
D.R. Dickey
D.R. Dickey
15:01 08 Feb 18
I can't say enough good things about Poet's Walk. We had mom in two facilities prior to Poet's Walk and she was not doing well at all. We moved here here and she's thriving. The difference is the incredible staff and the holistic philosophy of care.
Warren Murray
Warren Murray
19:44 07 Feb 18
Very clean home. Great employees.
Hector Cresente
Hector Cresente
21:39 30 Jan 18
Nice clean environment.Friendly staff, professional
Porsha McArthur
Porsha McArthur
22:46 26 Jan 18
Carol Daley
Carol Daley
14:31 24 Jan 18
I recently toured Poet's Walk Warrenton on behalf of my husband, who has dementia. The beauty and layout of the place, along with the high standards and respectful approach to residents, led me to put down a deposit. My husband will be moving in February.
Joe Schilling
Joe Schilling
13:43 18 Jan 18
Father in law was here for a while. Staff is friendly and attentive.
Michael Grey
Michael Grey
17:33 08 Jan 18
Carol Worley
Carol Worley
03:47 08 Jan 18
Dave Compton
Dave Compton
23:40 05 Jan 18
Andi Pierce
Andi Pierce
04:47 05 Jan 18
They have wonderful, caring staff!
Vicente Fam Channel
Vicente Fam Channel
18:29 03 Jan 18
Very professional and polite
Sheri Morton
Sheri Morton
19:07 26 Dec 17
My relative loves being at Spring Hills Hunters Creek. Staff have been extremely kind and helpful.
Brittany Stout
Brittany Stout
16:53 21 Dec 17
Emily Gardner
Emily Gardner
20:14 19 Dec 17
Spring Hills Middletown stays true to their word by providing a true commitment to quality. It is a fun friendly atmosphere that will provide joy and excitement to any of our loved ones daily lives.
kathleen moore
kathleen moore
19:03 19 Dec 17
The facility is very loving and caters to the residence needs.
Eleanor Owens
Eleanor Owens
23:01 16 Dec 17
Rosalind Hoffmann
Rosalind Hoffmann
12:23 14 Dec 17
Johnny Couser
Johnny Couser
02:23 27 Nov 17
Angela Wade
Angela Wade
23:21 24 Nov 17
My mom is well cared for here! Great staff, great food, loving environment.
Lynnette Esse
Lynnette Esse
17:54 19 Nov 17
Marketing Director, Cindy Murphy, took me down to see the Poet's Walk community in Fredericksburg. I have visited and/or worked at numerous long-term care centers in the past, so my perspective was coming from a great deal of experience. I was blown away by everything that I saw! Every single resident was out of their room - engaged in a variety of activities. Staff was visible and involved everywhere I looked. The interior decor looked more like a high-end hotel than an assisted living. Everything was first class. The technology that they employ to update the families each day was also impressive. After my tour I had no hesitation about giving a deposit for my family member to move into Poet's Walk in Warrenton. I can't wait until they open! Cindy Murphy has been amazing to work with!
Kathy Divis
Kathy Divis
11:57 01 Nov 17
We've had Larry speak at our annual Healthcare Internet Conference twice, most recently in October 2017, and he doesn't disappoint. He is entertaining, insightful, educational and provocative. I wholeheartedly recommend you consider him when you are looking for an expert on marketing for your meeting, group or team. He's simply a great speaker and as a bonus, he's easy to work with in the lead-up to the presentation. Your attendees will love him and his message, and so will you as a meeting planner.
Kathy Bowers
Kathy Bowers
20:48 26 Oct 17
Regina really has a personal touch when you come to visit. She is quick in her response time to phone calls. She takes the time to get to know her clients and tries to meet their wants as well as their needs. Her follow up is thoughtful and pertinent.
John Prince
John Prince
18:10 15 Oct 17
Lorenza Armenta
Lorenza Armenta
16:05 13 Oct 17
Kayla Marzan
Kayla Marzan
22:56 12 Oct 17
Caring staff and amazing residents. It's a tight family feel.
Lizdemar Carreras
Lizdemar Carreras
11:46 11 Oct 17
Beautiful place for seniors.
sanjay kansupada
sanjay kansupada
12:14 10 Oct 17
I want to thank Spring Hills for the incredible amount of support in developing the owners vision, a premier assisted living by caring with a commitment to quality.
Martha Villa
Martha Villa
01:55 07 Oct 17
Annette Shadiack
Annette Shadiack
13:56 06 Oct 17
My mother is currently in Spring Cottage. The care and staff are both excellent.
George Mears
George Mears
15:47 20 Sep 17
Very great place to work Five Stars
Paula Rawe
Paula Rawe
13:13 23 Aug 17
Julie Cramer
Julie Cramer
23:22 10 Aug 17
I recently interviewed for a job here. I don't know if I will get the job or not, but I was blessed to be introduced to such a special memory care home. I have 10+ years experience working in this industry. Poet's Walk is up there with the best places I've seen. Their technology to aid in the care & well being of their residents is top notch. It is far above anything I've seen before. The director has a real passion for what they do and it shows in the atmosphere of the community. They are the only Assisted Living home I've ever encountered that employs a full time social worker. They also have a full time nurse, which is becoming more popular, but most places only employ a part time nurse. They grow their own vegetables! They have life care stations which is vital to efficient memory care. The position I'm hoping to get is in sales. I have a strict policy on only selling something I personally believe in. I personally believe Poet's Walk is an excellent community to trust with your loved one's care.
Jielu Chen
Jielu Chen
16:29 09 Aug 17
Melody Beckles
Melody Beckles
13:37 25 Jul 17
Excellent facility! My mother lived there until her passing. The care was phenomenal. Everyone was wonderful from the administrative staff to the nurses to the care givers to the dining room staff to the entertainment staff. Excellent food and a variety of entertainment. Mom really loved her new home and my family is so grateful for all that they did during her stay.
TaraPico
TaraPico
00:27 18 Jul 17
Jeff Salvage
Jeff Salvage
12:42 12 Jul 17
This is a great facility. The staff is caring and friendly. A huge upgrade from where my mom was before and they weren't cheap. Food is very good, the dining area is a former restaurant so the atmosphere is warm and not clinical like most. Staff works with you not against you when developing care plans. Can't say enough!
Dan Sommer
Dan Sommer
21:09 09 Jul 17
A country club experience for your elders!
Floyd Reed
Floyd Reed
13:53 18 Jun 17
The difference between Spring Hills Lake Mary & Brookdale Apopka are like day and night. After moving my parents into assisted living (from independent living) at Brookdale, it seemed my parents needed more help from me than ever. I had to call to remind the Brookdale staff of their doctor's appointments, etc. My mother passed away... (and that is a "whole 'nother story"!) At Spring Hills, THEY CALL ME! They keep Dad involved. I used to wonder/worry how Dad would do without his life partner of 64 years. At Brookedale he was depressed (as was Mother) Dad is in great spirits now and is involved in the Spring Hills Community. I no longer wonder how Dad will be. He always seems to be in a much better mood, and I can thank the efforts of everyone at Spring Hills Lake Mary for that. I would recommend Spring Hills to anyone of my friends.
Poet's Walk, A Spring Hills Memory Care Community is the best laid out community I have seen. It is so spacious, the residents can live independently. The 2 interior courtyards give the facility a lot of light, the staff is always available, and the technology is impressive!
Mendes Parker
Mendes Parker
21:50 20 May 17
The staff here put on an Alzheimer's fundraising event that was well put together. I wish the weather would been better for more of a turn out.
Roxanne Balusek
Roxanne Balusek
03:01 11 May 17
Staff members are caring, compassionate, fun, loving, empathetic and creative! Not only do the residents feel this but the families as well! So thankful God lead us here�
Sean Sullivan
Sean Sullivan
15:23 10 May 17
Poets Walk was the most kind and caring place for residents. They took the time to learn about mom, and found ways to interact her that gave her purpose. The activity directors created custom activities to engage each resident. I could not have given her a more dignified, social environment. She loved the onsite salon and nail polish activities. Her life continued to have purpose and she had fun while there. Mom made new friends and was safe. They took excellent care of my mom, and helped educate myself and my family about caring through the journey.
G W
G W
17:24 21 Apr 17
Spring Hills is the best assisted living community ever! The care they have given to my Uncle Bill is above and beyond the norm!