COVID-19 Response Update
Spring Hills Senior Communities is doing everything possible to address the COVID-19 pandemic, including working diligently to ensure everyone receives the best care possible. We realize this disruption has created distress, yet we want to reassure everyone that all residents, associates and health care personnel within our facilities are informed and up-to-date on safe practices, including all CDC and state Department of Health guidelines.
We also realize quarantine conditions impact families and loved ones and are doing everything in our power to maintain open communication and transparency. We have families too, and we understand how trying and worrisome the current situation is for everyone. Our hearts go out to those affected by COVID-19, and we pray for swift recovery for those affected by this virus.
Due to this pandemic, we have been forced to adapt virtually all activities including dining, recreational activities and medical treatments under social distancing and safety protocols. To ensure success, we have hired additional staff and drawn support from management teams to ensure quality of care.
We have also instructed social workers and team members to maintain consistent contact with families and issued Center Guidelines www.spring-hills.com to ensure safe health care and visitation practices.
We want to address any concerns residents, families, associates, and the community might have regarding COVID-19. To make that possible, we are offering family conference calls, e-mail and video communication upon contact to your local Administrator or Executive Director. Please contact Christina O’Leary at 844-960-1302 or email her at firstname.lastname@example.org with any additional questions.
Our goal has always been to provide a safe and nurturing environment to our residents, families, and associates. By working together, we can ensure the best possible outcome for all concerned.
Alexander C. Markowits, LNHA