Home Health Care Company and Assisted Living Facility Reviews

We Love Caring for Others—and It Shows

What’s it like to use our home health care company, or reside at one of our Alzheimer’s care facilities? Hear from people who can tell you first hand—our clients. From the attentive staff to extensive Signature Touches, Spring Hills Senior Communities will exceed your expectations every day. Read the testimonials below to find out more about the distinctive way we provide senior adult care.

Smiles Program allows me to see my mom. Thank you for the pictures and commentary. It has been many years since I have seen my Mom so happy and yes, and as healthy as could be expected for a woman of her age and with her health problems. I can not thank you and the staff at Spring Hills enough. God bless and thank you again for caring for my Mom.
My mother-in-law is at Singing Woods. It has a very homey feeling to it. The rooms are good size, and the cost is good as well. The staff is very good. They are very friendly and caring. The director and nursing director are both outstanding, they always make me feel better and address any concerns I have. The sales person was very helpful as well. The nurses and caregivers are attentive. The food is very good. The grounds are absolutely beautiful. The facility is easy to get around because it is all on one floor. The other thing is, they have animals there that visit. Recently had alpaca's they were adorable and the residents loved them. They have activities. They have sing alongs, entertainment, socials and daily excercise. Our loved gets great care and I would recommend them to others.
I moved my Mother to Singing Woods from another facility where she had been a resident for 2 1/2 years. What a contrast - a positive one. All the staff have been so friendly and helpful. My mother and I have felt welcome and special from day one. The nurses & caregivers interaction with her is amazing. They are patient and kind. She has been at singing woods for over a year now and she has received excellent care. I have not one complaint and I have not regretted moving her one bit. I can relax and know she is receiving excellent care.
Dear Sir/Madam:My wife, Monica L. Young was a resident at your Alexandria, Virginia facility from April 27, 2013 until her passing on August 17, 2017. While in residence she received the profession care that one would expected at other facilities but rarely attain.The past six months of her life, she barely recognized anyone. But, "OH MY GOD" the care was so wonderful that although there was very little recognition; she reproduced the most amazing smiles each time a nurse or a care giver touched her daily life. For that I am eternally grateful.A nurse at your Alexandria facility is a person who does much honor to the nursing profession. Her attitude touched my heart in every way. She watched over both my Monica and the other residents in the cottages like the proverbial "Mother Hen". Her diligence, caring and the gentle manner with which she performed and is performing her daily rounds does much credit to her profession.About three years ago I was part of a commercial that Spring Hills filmed here at the Alexandria facility. My comments in that video have never wavered one iota. Thank you Spring Hills @ Mount Vernon for who you are and for what you do!!
William B. Young
We started working with Spring Hills Home Health Care when our Father, 90 years old, fell and broke his wrist. He was in the hospital for a few days and then went to a physical rehab center to regain his strength. He lives in an assisted living facility but we thought he might need some extra help once he got back home, to “get back in the swing” of things.The team from Spring Hills has been amazing!!! They met with us explained all the services they offer and we started with the 72 hour continuous care program. They attended the discharge planning meeting at the rehab facility, they escorted Dad back to his apartment and stayed with him round the clock for the first 3 days. The staff was continually checking in with us and our Dad and nothing fell through the cracks. We would not have been able to manage the “maze” of doctors, therapists evaluations etc. without them. They have been available day and night and the level of comfort that brings cannot be measured. We highly recommend their services. Bottom line, they do what they say they are going to do and we sleep better at night knowing our Dad is being taken care of.
Hello - as Kimmel & Jeanette Strayton's daughter, I just wanted to thank you & your staff from the bottom of my heart for your support, patience & expertise in transitioning my dad into his new home. This was a difficult step for our family but one we knew was necessary - for both my mom & my dad. And you all have been nothing but wonderful - welcoming not only my dad but our entire family and facilitating his move in such a way that was more successful than we could have imagined. So many thanks & our complete gratitude goes out to you & the Spring Hills staff -- your team has made us all feel safe & well-cared for...and we are at peace knowing our dad is in good hands with his new family of caregivers. Thank you, all!
Dear Sanjay and StaffIt is with heartfelt appreciation and great respect that I write this note of thanks to the Springhills community. Jerry and I, Kara and Ryan and Josh and Shannon want you all to know how appreciative we are for the love and caring provided to our father, father-in-law and grandfather, Larry Rubin over the last weeks of his life.We have always felt that Springhills was a special place, but during the last several months and weeks our experience exceeded all expectations. Our thanks to the caregivers assigned to my dad, in particular to Rosa, Shawnique, and Shareeda who insured that he was comfortable and clean and that the room he shared with my mom was neat and inviting. His nurses Pauline, Susan, and Maria provided the necessary nursing care and medication to insure that his last days were peaceful and without pain. In addition, the coordinated efforts between the Springhills staff and Samaritan Hospice insured that my dad's care was round the clock and without interruption. And certainly they were all conscious of my mother's needs and how she was responding to my dad's situation. In the dining room Lashanda and John worked together to assist my mom when ordering meals and they watched for signs that she may not have been delighted with a meal selection. When that occurred they consistently tried something else. Many times they suggested to me what she might like to eat. And of course my mom's caregivers continued to provide her with loving care she has always received from the Spring hills staff. And of course we are grateful to Suzette at the front desk and all the wonderful guys downstairs. John, Phil, Bob and Dave always had a good word for my dad and for Jerry and I whenever we visited. My dad always talked about "his guys downstairs".When adult children become responsible for the selection of an assisted living community for their parent(s) it can become enormously stressful and confusing. The choices are quite varied and consideration must be given to a wide variety of factors and needs. Jerry and I looked at 13 different communities is 3 states before settling on Spring hills.The Rubin's joined the community in April 2014 and over the last almost three years we continue to feel that we made the best decision for them and for us. During this time we have had to meet many times with both Eriol and Sanjay to work out important issues as needs and circumstances changed. Jerry and I always felt that my parents' care was a partnership. Regardless of the issues we were confident that we would be able to come to consensus because meeting the needs of my parents was always the priority. Not only for us, but for them as well. "The concierge staff, Michele and Francesca along with Maureen welcomed both my parents into activities and were able to skillfully include each of them beautifully. I never felt that their dignity was compromised, even when the activity may have surpassed their ability level. And a special shout out to Brian for the remarkable job he does with celebrations and special events. Our children and grandchildren always look forward to coming for these family events.And of course a huge thank you to Kevin and his staff. Needless to say there have been many times when their assistance with cleaning and "sprucing up" was enormously important. We all know that the rooms in an assisted living community can sometimes take quite a beating. Kevin's attention to those needs insured that when we walked into my ...
Bonni Rubin-Sugarman and Jerry Faich
Before I started the Wellness Program I would get out of breath very quickly when I walked.  Having gone through the program for 6 months, I am now comfortable walking over a mile at a time, and enjoy being outdoors listening to the birds, experiencing the weather, and being a part of nature.Not only has my stamina improved, but I feel more energized on a day to day basis.  This has made a huge impact on my life and I’m just so happy to have had the opportunity to work with Nick.  He is very supportive and always encourages me to push myself.  I’m also grateful for the opportunity to continue this wonderful program.
Judy Wright
Nick has been working with Charlie since September of 2016. The results have been dramatic. Charlie could barely walk around the house one time. He now does 10 laps easily. His posture has improved and his gait has also improved. Recently we have also noticed an improvement in his sugar levels and his stamina. Nick’s friendly personality makes these sessions very enjoyable for Charlie. We feel very fortunate to have Nick working with Charlie and are extremely happy with the results.
June and Charles Johnson
Dear Karen,My Mother, Mary Romano, who recently passed away, loved Spring Hills in Morristown! The care, and support she received there was outstanding. It truly is Caring with a Commitment to Quality!I would like to thank the Management Team: Karen Griffiths - Executive Director, Barbara Brand - Director of Resident Care, Chiquita Matthews - Community Relations Counselor, Lunique Cadea - Director of Recreational Services, Therese McGrath - Resident Concierge, Marcella Drakeford, Business Office Manager, and John Nordheim - Director of Environmental Services. Each of these members of the Management Team was always there for support and guidance.I would also like to thank the extremely diligent nursing staff who was there at all times monitoring situations and calling me when problems arose with my mother's health. Hats off to Barbara Brand, Shana-Kaye Edwards, Robin Wohl, Annie Langes, Wynona Mullins, Marie Mesidor and Stephanie Young.And - to all the wonderful aides who tirelessly and willingly gave their unconditional love, support and guidance in the day to day living at Spring Hills, I cannot thank you enough. Also, to the lovely people working at the desk when entering the facility...Jessica Garrett, Johnnie Byrd and Maria Contreras... your kindness is everlasting!My mother loved the numerous activities at Spring Hills, especially Bingo! She also absolutely enjoyed the abundant culinary choices on the menu. I don't think she ever missed a meal!In closing, it has been a real source of comfort to our family to have had the opportunity for my mother to have a safe, comfortable and happy place to be and to be able to grow, learn and thrive.
Joanne Plany and Family

Highly Qualified & Trusted

Spring Hills has continuously been one of the best senior home care facilities within the industry. At Spring Hills, we strive to be exceptional and give our members outstanding care and attention.

Request More Information



Please leave this field empty.

We respect your privacy. Click here to learn more.

Request More Information



Please leave this field empty.

We respect your privacy. Click here to learn more.

Join-Our-Talent-Network