Home Health Care Company and Assisted Living Facility Reviews

We Love Caring for Others—and It Shows

What’s it like to use our home health care company, or reside at one of our Alzheimer’s care facilities? Hear from people who can tell you first hand—our clients. From the attentive staff to extensive Signature Touches, Spring Hills Senior Communities will exceed your expectations every day. Read the testimonials below to find out more about the distinctive way we provide senior adult care.

Hello - as Kimmel & Jeanette Strayton's daughter, I just wanted to thank you & your staff from the bottom of my heart for your support, patience & expertise in transitioning my dad into his new home. This was a difficult step for our family but one we knew was necessary - for both my mom & my dad. And you all have been nothing but wonderful - welcoming not only my dad but our entire family and facilitating his move in such a way that was more successful than we could have imagined. So many thanks & our complete gratitude goes out to you & the Spring Hills staff -- your team has made us all feel safe & well-cared for...and we are at peace knowing our dad is in good hands with his new family of caregivers. Thank you, all!
Dear Sanjay and StaffIt is with heartfelt appreciation and great respect that I write this note of thanks to the Springhills community. Jerry and I, Kara and Ryan and Josh and Shannon want you all to know how appreciative we are for the love and caring provided to our father, father-in-law and grandfather, Larry Rubin over the last weeks of his life.We have always felt that Springhills was a special place, but during the last several months and weeks our experience exceeded all expectations. Our thanks to the caregivers assigned to my dad, in particular to Rosa, Shawnique, and Shareeda who insured that he was comfortable and clean and that the room he shared with my mom was neat and inviting. His nurses Pauline, Susan, and Maria provided the necessary nursing care and medication to insure that his last days were peaceful and without pain. In addition, the coordinated efforts between the Springhills staff and Samaritan Hospice insured that my dad's care was round the clock and without interruption. And certainly they were all conscious of my mother's needs and how she was responding to my dad's situation. In the dining room Lashanda and John worked together to assist my mom when ordering meals and they watched for signs that she may not have been delighted with a meal selection. When that occurred they consistently tried something else. Many times they suggested to me what she might like to eat. And of course my mom's caregivers continued to provide her with loving care she has always received from the Spring hills staff. And of course we are grateful to Suzette at the front desk and all the wonderful guys downstairs. John, Phil, Bob and Dave always had a good word for my dad and for Jerry and I whenever we visited. My dad always talked about "his guys downstairs".When adult children become responsible for the selection of an assisted living community for their parent(s) it can become enormously stressful and confusing. The choices are quite varied and consideration must be given to a wide variety of factors and needs. Jerry and I looked at 13 different communities is 3 states before settling on Spring hills.The Rubin's joined the community in April 2014 and over the last almost three years we continue to feel that we made the best decision for them and for us. During this time we have had to meet many times with both Eriol and Sanjay to work out important issues as needs and circumstances changed. Jerry and I always felt that my parents' care was a partnership. Regardless of the issues we were confident that we would be able to come to consensus because meeting the needs of my parents was always the priority. Not only for us, but for them as well. "The concierge staff, Michele and Francesca along with Maureen welcomed both my parents into activities and were able to skillfully include each of them beautifully. I never felt that their dignity was compromised, even when the activity may have surpassed their ability level. And a special shout out to Brian for the remarkable job he does with celebrations and special events. Our children and grandchildren always look forward to coming for these family events.And of course a huge thank you to Kevin and his staff. Needless to say there have been many times when their assistance with cleaning and "sprucing up" was enormously important. We all know that the rooms in an assisted living community can sometimes take quite a beating. Kevin's attention to those needs insured that when we walked into my ...
Bonni Rubin-Sugarman and Jerry Faich
Before I started the Wellness Program I would get out of breath very quickly when I walked.  Having gone through the program for 6 months, I am now comfortable walking over a mile at a time, and enjoy being outdoors listening to the birds, experiencing the weather, and being a part of nature.Not only has my stamina improved, but I feel more energized on a day to day basis.  This has made a huge impact on my life and I’m just so happy to have had the opportunity to work with Nick.  He is very supportive and always encourages me to push myself.  I’m also grateful for the opportunity to continue this wonderful program.
Judy Wright
Nick has been working with Charlie since September of 2016. The results have been dramatic. Charlie could barely walk around the house one time. He now does 10 laps easily. His posture has improved and his gait has also improved. Recently we have also noticed an improvement in his sugar levels and his stamina. Nick’s friendly personality makes these sessions very enjoyable for Charlie. We feel very fortunate to have Nick working with Charlie and are extremely happy with the results.
June and Charles Johnson
Dear Karen,My Mother, Mary Romano, who recently passed away, loved Spring Hills in Morristown! The care, and support she received there was outstanding. It truly is Caring with a Commitment to Quality!I would like to thank the Management Team: Karen Griffiths - Executive Director, Barbara Brand - Director of Resident Care, Chiquita Matthews - Community Relations Counselor, Lunique Cadea - Director of Recreational Services, Therese McGrath - Resident Concierge, Marcella Drakeford, Business Office Manager, and John Nordheim - Director of Environmental Services. Each of these members of the Management Team was always there for support and guidance.I would also like to thank the extremely diligent nursing staff who was there at all times monitoring situations and calling me when problems arose with my mother's health. Hats off to Barbara Brand, Shana-Kaye Edwards, Robin Wohl, Annie Langes, Wynona Mullins, Marie Mesidor and Stephanie Young.And - to all the wonderful aides who tirelessly and willingly gave their unconditional love, support and guidance in the day to day living at Spring Hills, I cannot thank you enough. Also, to the lovely people working at the desk when entering the facility...Jessica Garrett, Johnnie Byrd and Maria Contreras... your kindness is everlasting!My mother loved the numerous activities at Spring Hills, especially Bingo! She also absolutely enjoyed the abundant culinary choices on the menu. I don't think she ever missed a meal!In closing, it has been a real source of comfort to our family to have had the opportunity for my mother to have a safe, comfortable and happy place to be and to be able to grow, learn and thrive.
Joanne Plany and Family
Thank you to the staff at Spring Hills Middletown! Christmas was unusually tough this year, but watching you care for and have fun with the residents made me aware, again, of why I chose Spring Hills Middletown for Glen's Care. Derrick produced a wonderful evening meal for all of us Christmas Day. The meat was tender, the sweet potato casserole was delicious and the dressing was perfect... and everything was piping hot when it was served! He takes pride in "doing it right". The servers were wonderful and all of them were serving us and away from their own families on Christmas Day. Not one grumble from any of them, but lots of 'having fun' as Derrick interacted with everyone in the dining hall and bid them all a goodnight with the promise of having their breakfasts ready the following morning. Watching him with his Santa hat on, calling each of them by name as they left for their rooms, brought tears to my eyes. How blessed we are to have such devoted people take care of our loved ones. Maybe Derrick is the REAL Santa! Tonight I sat with Glen at dinner and witnessed the same thing. Spring Chapman was so helpful in guiding some of the residents in deciding what they would select for their meal. She remembered what each had ordered for lunch so she encouraged other choices for dinner. What a pleasant young lady, smiling all the while she traveled from table to kitchen and kitchen to table The kitchen staff had the plates ready in short order and the food was served, again piping hot. Derrick had it under control and again, made everyone feel special.  I feel sure all of them had New Year plans but we did not feel like we were being rushed out!Thanks to the nurses, caregivers, Carol, Derrick, Spring and kitchen staff for making our residents feel at home and like one big family. This is the greatest gift, ever! A big thank you for the personal Christmas gifts given to all residents. The scarf is beautiful and will come in handy for the cold weather when Glen has to go out to the doctor's appointments. The trees were absolutely gorgeous and set the tone when entering Spring Hills. Bonnie has a crew of artists! Spring Hills Middletown is far above the average facility and it is due to the above average staff working here. My New Year's wish is to clone all of them! Blessings to you in 2017!
Nine Markle
Spring Hills Home Care has been providing home care for my Dad for over a year now.  It was initially a difficult decision to bring someone into my parents home that we didn't know to provide care for them.  However we quickly realized that the care providers from Spring Hills were not only professional and excellent at their job but that they were caring, kind and trustworthy.  It has felt like a partnership between our family and Spring Hills to make sure that my Dad's needs are met.  This has been especially important as his needs have changed over time.  I would not hesitate to recommend Spring Hills Home Care to anyone who needs help caring for a loved one.
Lisa Campbell
After spending an afternoon with Dad, Dale said to me, “My Mom is missing out on these things.” Dale’s Mom lives with his sister. She takes great care of her but its different when someone else manages an elders care. The different fun things planned are so beneficial for elder care. It’s not just about fun. There are skills that are reinforced to keep their minds going. With the exception of a few issues Dad has, his health is much better than it was 2 years ago. Thanks to all the members of the Spring Hills team and what they do to make Dad’s life better. - Jean
Dear Mr. Markowits,My mother, Mary Schoeffler, is a resident at Spring Hills, Morristown. Last Thursday, my family and I attended the annual Christmas party for our third year. I wanted to take this opportunity to commend the excellent job that Karen Griffths and her staff are doing for the residents. Everyone from the front desk to the Wellness Center, the aides, dining staff, and maintenance crew are friendly and helpful.As important as that is, the thing that means the most to me, is the respect and dignity that everyone on staff shows the residents, They are regarded as a community of seniors whose thoughts and feelings still matter. As a frequent visitor, I am able to see this first hand and appreciate it. My mom came to Spring Hills when she was 97; she will be 100 in February. It was difficult for her to leave her home for assisted living; however, the sensitivity and understanding that she was shown made the transition so much easier for her and me.Spring Hills, Morristown, is a warm and welcoming home for the seniors who live there. That is a tribute to Karen and her staff who I commend and thank. 
Coleen Oyer
Highly recommend – Spring Hills Hunters Creek! My mom moved into Spring hills just over a year ago. She is turning 91 in overall good health with the exception of mild dementia and the use of a walker due to having had a broken femur about a year before moving in.... She LOVES it at Spring Hill. We are all impressed by the overall cleanliness and upkeep of the building. My mom likes the food a lot and she has gained 30 pounds having gone from a size 8 to petite 14...I don't care...she should enjoy eating at this point in her life. The social activities she engages in mostly and seems to attend all the religious services (shes not religious!) and always has a million books from the library in her room. The staff are all very friendly and helpful. They don't go on too many interesting trips but I guess they do not get a lot of response to go on them when they are offered by the residents. The rooms are all very bright and cheerful. Overall I am extremely pleased how this has worked out for us. Very nice place with good care and smiling faces. I would recommend! 
Meryl Rachlin

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